Tailored AI solutions for mid-sized companies — on our proven, production-grade framework. With deep integration into your existing ERP, CRM and PIM landscape. Live in 4–8 weeks.
Mid-sized companies today can build their first AI PoCs on their own. What's regularly missing is the ability to turn a working PoC into a productive, broadly usable operation — sustainably.
Experience in safely running, monitoring and continuously developing AI solutions is rare in mid-sized companies. Developers aren't automatically operations teams.
Time and personnel for operations, monitoring and development are typically depleted after a PoC. The solution stalls before it can scale.
What qualifies as a proven pattern today will be outdated in six months. Without a methodical foundation, an AI solution gets stuck in its year of development.
PoCs often work with CSV exports and manual data handovers. Deep, bidirectional integration into ERP, CRM and PIM — the actual production stage — remains an open construction site.
The foundation that turns an AI PoC into a reliable, multi-tenant, auditable operation. Nine building blocks — vertical-independent, production-proven.
Production-proven connectors to Business Central, SAP (incl. IDoc), industry ERPs as well as CRM and PIM systems. Bidirectional data flows, no silos.
One image, one container per tenant. Production-proven — including hardened setup in third-party Azure.
Customer-specific logic as an isolated plugin — without touching the core. Fault-tolerant, cleanly versioned.
Encrypted configuration per tenant, optionally with Azure Key Vault. Credentials never in code, never in the image.
Every transaction is traceable. Resume exactly where it broke after a crash. Structured review instead of inbox chaos.
Autonomous AI precisely where it belongs — at the human-dialog boundary. Never on safety-critical transactions.
Three server modes (Full / Control Plane / Tenant), role and permission model, CLI for operations.
Rule engine, teach-test-confirm, layered memory. AI learns — but in a controlled and traceable way.
Email, LLM, database — all selectable via configuration, not through code forks. No vendor lock-in.
Bottom-up, not top-down. No six-month strategy exercises — just an MVP that goes live after eight weeks.
Three indicators that let us assess in ten minutes whether Custom is the right path for you.
Your process is too individual for standard tools, but too valuable to leave manual. Industry logic, in-house rules, grown workflows — standard SaaS hits its limits here.
The solution has to be deeply integrated into your ERP, CRM or PIM world. Not just reports and exports — but bidirectional data flow that actually takes over processes.
You want more than a PoC — a solution that runs sustainably, with monitoring, development and adaptation to new standards. Without building your own AI ops team.
Custom is for mid-sized companies in the DACH region that take their processes seriously and seek a reliable partnership beyond the PoC.
30 minutes are enough to see whether Custom makes sense for your processes — or whether it doesn't. We'll say both honestly.